Emotional Intelligence Coaching Certification Program
The Job Skill of The Future

You might think you're intelligent, but are you emotionally intelligent? Emotional intelligence (otherwise known as emotional quotient or EQ) has become such an important concept in coaching, Human Resources, and management circles. Many agree that having a high EQ is better than acquiring a high IQ, with studies linking higher emotional intelligence with better job satisfaction as well as overall job performance.

Psychologist and New York Times best-selling author, Daniel Goleman, suggests that while traditional intelligence was a quality associated with leadership success, it alone was not enough. 

"People who are successful at work aren't just smart - they also have a strong amount of emotional intelligence in order to manage stress and lead teams."

Becoming an Emotional Intelligence Certified Coach

Business leaders and managers are now looking for professional life coaches with emotional intelligence certification that can join their organizations and improve their staff EQ levels.
Emotional intelligence is certainly not something just for CEOs and senior managers. 

It's a quality that's important at every level of a person's career, whether you are a college student looking for an internship or a seasoned employee taking on a leadership role.

For coaches who want to help their clients succeed in the workplace and move up the career ladder as well as thrive in their personal lives, emotional intelligence is a useful tool to help you stand out from the crowd of general life coaches. 

The Coach Training Academy's 6-hour ICF-accredited program module contains the necessary core information for the life coach to successfully integrate Emotional Intelligence Quotient 101 competencies into their professional coaching work.

What is Emotional intelligence?

Emotional intelligence as a term didn't come into our vernacular until around 1990.

Despite being a relatively young term, interest in the concept has grown tremendously over the last 20 years. As early as the 1930s, psychologist Edward Thorndike described the concept of "social intelligence" as the ability to get along with other people.

During the 1940s, psychologist David Wechsler proposed that different components of intelligence could play an essential role in how successful people are in life. 

The 1950s saw the rise of the school of thought known as humanistic psychology, and thinkers such as Abraham Maslow focused more attention on the different ways that people could build emotional strength.

Another concept to emerge in the development of emotional intelligence was the notion of multiple intelligences. This concept was put forth in the mid-1970s by Howard Gardner, introducing the idea that intelligence was more than just a single, general ability.

The two leading researchers on the topic, psychologists Peter Salovey and John Mayer, define emotional intelligence as the ability to recognize and understand emotions in oneself and others.

This ability also involves being able to utilize emotional understanding to make decisions, be able to solve problems and communicate clearly with others.

According to Salovey and Mayer, there are four different levels of emotional intelligence, arranged from more basic psychological processes to higher, more psychologically integrated processes.

The Four Levels of Emotional Intelligence


Being able to perceive emotions


Ability to reason with emotions


Understanding one's emotions


Managing emotions.

Emotional Intelligence Level One: Perceive Emotions

Perceiving emotions is the first step in understanding emotions. In many cases, this might involve understanding non-verbal signals such as:

  • Body language
  • Eye Accessing Cues
  • Facial expressions
  • Vocal tonalities of speed, pitch and dynamics

Reasoning with emotions then consists of using emotions to promote thinking and cognitive activity. Emotions help prioritize what we pay attention to and how we react. Also, how do we respond emotionally to things that grab our attention?

Emotional Intelligence Level Two: Using Emotions to Facilitate Thought

The second level recognizes how our emotions have the power to change the way we think. When we are happy, and in a positive frame of mind, everything seems to be possible and plausible. However, when we are experiencing more negative emotions like sadness, anger, or hopelessness, we tend to have more negative thoughts. Recognizing how our emotions affect our thinking, we can then become more aware of whether we are spiraling up into positive emotions or downwards towards negative emotions. This is critical for problem-solving, reasoning, decision making, and having the ability for creative solutions.

With greater Emotional Intelligence we become the leaders in our own lives instead of reacting to every emotion brought on by our changing environment.

Steven Kiges Co-Founder The Coach Training Academy

Emotional Intelligence Level Three: Understanding Emotions

The third level, understanding emotions, is what we perceive, which can carry a wide variety of meanings. If someone is expressing angry emotions, the observer must interpret the cause of the person's anger and what it could mean. For example, if your boss is acting angry, it might mean that they may not be happy with your work performance, or it could be from a fight with a loved one earlier that morning.

Emotional Intelligence Level Four: Managing Emotions

Lastly, managing emotions. This is a crucial part of emotional intelligence. Regulating emotions, responding appropriately, and being empathetic to the feelings of others are all critical aspects of emotional management.

In the past, emotions and intelligence were viewed as being in opposition to one another. That being in touch with our feelings and putting them out on one's sleeve instead of the stiff upper lip approach, is a deterrent to success. However, now there are studies with researchers exploring emotional psychology that paint a different position. These researchers are interested in cognition and affect, exploring how cognitive processes and emotions interact and influence the ways that people think. In taking into account how emotions and moods such as happiness, grief, anger, and fear influence how people behave and make decisions.

For the professional coach, having an awareness of just how much or how little clients express their emotions plays a significant role in the client's ultimate success. These include: 

  • How much or how little control they have over their feelings.
  • How they communicate emotions to other people.
  • How their EQ has held them back from thriving in their personal and/or professional lives.

Many people become frustrated as they do not understand that education and experience are not the only part of the success process. Coaches skilled in EQ can help clients undo and build much better emotional resources.

Why Is Emotional Intelligence Coaching So Important?

Emotional intelligence is recognized as a valuable skill that helps improve communication, management, problem-solving, and relationships within the workplace. It is also a skill where researchers have demonstrated improvements with training and practice. While it may come naturally to some people, there are things that anyone can do to help improve their ability to understand and reason with their emotions.

EQ is helpful in both personal and professional lives, where relationships and business decisions often rely on interpersonal understanding, teamwork, and communication.

Studies prove that when there is high EQ in the workplace:

  • Employees make better decisions when solving problems
  • Keep their cool under pressure
  • Can calmly resolve conflicts
  • Have greater empathy
  • Ability to listen and reflect
  • Respond well to constructive criticism

Those teams who had a majority of low EQ often:

  • Did not take personal responsibility for their mistakes
  • Constantly played the victim
  • Have passive or aggressive communication styles
  • Did not want to work as a team
  • Tended to be overly critical of others.

Factors such as upbringing and personality tend to play a significant role in the development of emotional intelligence – some of us may have been raised to always speak their mind and to tell adults what they're currently feeling. Others are taught that children are meant to be seen and not heard - but EQ is a skill that can be improved with effort and practice.

There was a study done in 2011 that found that participants who trained in key emotional competencies not only showed lasting improvements in emotional intelligence but also experienced improvements in physical and mental well-being, better social relationships, and lower stress levels.

What does an emotional intelligence coach do?

Coaching clients are looking to create change and often fail because of a lack of understanding of their human, emotional drivers. Emotional intelligence coaches support clients in developing and using their EQ. Clients are then able to tap powerful insight and the motive force of emotion to fuel transformation.

As a coach with emotional intelligence certification in the workplace, you're uniquely equipped to help individuals, teams, and organizations actively work to increase emotional intelligence among their employees. Bringing awareness to the importance of empathetic communication and open feedback and setting goals at every level - organization, department, team, and individual - that can be attached to one of the five emotional intelligence pillars.

Often goals could be as simple as identifying emotional triggers and discussing them with their coworkers. Possibly making it a point to go out with a coworker they don't know very well, and instead of complaining, engaging on positive values or shared values in their job.

After this first step, encouraging clients to form new bonds with other employees and management. Approaching and dialoguing is a great jumping-off point for putting theory into practice. While it may seem awkward at first for employees not used to open communication, with training, studies show people do become more resourceful in sharing their thoughts and feelings.

Baby steps for goal-setting and consistent follow-up can lead to higher emotional intelligence.

The Emotional Intelligence Quotient 101 Program

The Emotional Intelligence program will help you in the following ways:

  • Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy.
  • Understand, use and manage your emotions
  • Verbally communicate with others
  • Successfully communicate with others in a non-verbal manner
  • Identify the benefits of emotional intelligence
  • Relate emotional intelligence to the workplace
  • Balance optimism and pessimism
  • Effectively impact others

Benefits of Certification in Emotional Intelligence (EQ)

Benefit one: Emotional Intelligence Coaches stand out from the crowd.

Life coaching and emotional intelligence are inseparable – they go together like coffee and doughnuts and are a powerful way to differentiate yourself and stand out from the competition.

Benefit two: Emotional Intelligence Coaches can claim authority and respect

Whether coaching an individual client or an organization, a certification in emotional intelligence puts you in a position of authority and creates curiosity. Combining these attributes raises your perceived value when offering various coaching services.

Benefit three: Certified Emotional Intelligence Coaches have greater opportunities

Certified Emotional Intelligence coaches have their foot in the door when approaching HR, managers, and business owners with their services. Often workplaces that endeavor to create a culture of employee satisfaction seek out certified emotional intelligence coaches to work with staff. Professional coaching is one of the most impactful ways to cultivate further strengths in EI competencies.

Leaders at any level can benefit from a coach's feedback. A coach can help employees recognize patterns in one's behavior they would otherwise be unaware of and can guide them in developing new ways of handling emotions in the workplace, as well as with relationships outside of the company.

Emotions are a filter that shapes what we see and how we evaluate information. Emotional intelligence coaching allows the client to perceive and manage these filters, so they get a more accurate and useful understanding of their jobs and lives in general.

Emotions are contagious. By coaching emotional intelligence, individuals are more skilled at accessing and generating the emotions that let them connect with and influence others. Frequently this results in bringing clients to reflect deeper and results in much more powerful motivation.

Join The Coach Training Academy
ICF Accredited Emotional Intelligence Coaching Program

Receiving your emotional intelligence certification at The Coach Training Academy starts with our "core training" The ICF accredited 24 weeks Certified LIFE Coach program. This training is delivered live online, with 24 stand-alone modules delivered as weekly webinars. Student, peer practice sessions, and mentor sessions with ICF certified professional coaches are included in the program. In addition to advanced masterclasses, the core program also consists of a complete business building program to set students up for success.

Our Certified Professional Coaching program is one of a handful of programs worldwide that have achieved the prestigious designation of Accredited Coach Training Program (ACSTH) by the International Coach Federation (ICF). ICF-accredited programs are continuously reviewed to demonstrate their commitment to the highest standards. They are evaluated for excellence in curriculum, core competencies, faculty, structure, proficiency, and ethics to support the highest quality in the training of coaches. By attending an ICF- accredited coach training school, you have enrolled in a top-notch training program.

Emotional Intelligence Quotient 101 is a 6-hour program add on module that students register for while attending the core program or after graduation. The program cost is $250.00, and upon completion, graduates receive an additional 6 ICF training credits.

Enrollment Details
Certified ICF Accredited Coach Training Program
Plus Certified Emotional Intelligence Certification

Full Program Cost – $1,997.00 USD

 Payment Option #1 Single Payment Discount: $1,797.00 USD 
Save 10% or $200 off the full regular price of $2,000.00 when you pay your tuition in one payment.

 Payment Option #2 Subscription Payment Option $2,000.00 USD 
This options allows you to pay your tuition over time. Pay only $200.00 USD down today followed by 9 monthly installments of $200.00

Additional cost for the Certified Emotional Intelligence Certification Program is $250.00

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Emotional Intelligence Coaching Certification Program